Work with us

Hours: 37 hours per week (full-time)

Contract: permanent contract

Salary: SCP 23 - £33,366 (37 hrs/week, full-time

Location: Hybrid (3 days per week at Head Office, Northampton) – with Thursday designated as an in-office collaboration day

Who We Are

We’re the UK’s leading national charity dedicated to supporting people, advancing care, and driving research for everyone affected by all types of psoriasis. As we move forward with 2025-2030 Strategy, our mission is clear:

· Empower people to live healthier, more confident lives free from stigma

· Promote equitable access to effective care and treatments

· Fund and champion research towards a cure

We are a small, friendly and collaborative team committed to empathy, integrity, collaboration, excellence, and anti-stigma values. This is an exciting time to join as we prepare for our 60th Anniversary in 2028 and amplify our national voice.

About the Role

As our Communications and Engagement Lead, you will shape and deliver creative, impactful communications that strengthen our profile, engage diverse audiences, and represent the patient voice at national level. You will lead flagship campaigns such as Psoriasis Awareness Week, oversee integrated communications across all channels, manage media relations, and represent the charity in external forums. You’ll collaborate closely with our Digital Communications Officer and Deputy CEO, combining creativity with strategic focus to deliver measurable impact.

This is a varied, hands-on role that blends content creation, campaign leadership, digital strategy, stakeholder engagement and advocacy. Occasional travel within the UK is required.

What You’ll Do

· Lead strategic communications and campaigns – from planning to delivery, ensuring our messaging is consistent, inclusive and audience-focused

· Produce compelling content across social media, websites, email, and print, working closely with the Digital Communications Officer

· Oversee media relations – build relationships with journalists, maintain a case study database, act as a spokesperson and secure positive coverage

· Manage digital platforms – maintain and update our two bespoke websites (training provided), monitor performance with GA4, and run paid ads to maximise reach

· Represent the charity at conferences, sector meetings, and advocacy opportunities, building strong stakeholder relationships

· Support patient engagement – contribute to research consultations, health technology appraisals, and policy work by gathering patient insights

· Contribute to events and publications - including our Annual Conference and quarterly Pso magazine

· Oversee helpline coverage to ensure it is appropriately staffed at all times, providing direct support when needed, delivering empathetic, informed responses, and feeding patient insights into communications and content planning

What You’ll Bring

· Proven experience in communications, media, or stakeholder engagement (health / charity sector an advantage)

· Creative storytelling and strong copywriting skills across multiple platforms

· Confidence in engaging with media and representing an organisation publicly (training / support provided)

· Strong organisational and project management skills

· Digital literacy, including Google Analytics (GA4) and campaign management

· A collaborative, proactive approach aligned with our values of empathy, integrity, collaboration, excellence, and anti-stigma

What We Offer

· Annual Leave: 34 days (including bank holidays), rising to 39 days after five years’ service

· Office closure days at Christmas, Easter Tuesday, Spring Bank Tuesday, and August Bank Tuesday (included in allowance)

· An extra day off for your birthday or another special day of your choice

· Pension scheme: 6% employer contribution (following probation), 5% (minimum) employee contribution

· Health insurance scheme (after probation)

· Enhanced maternity and paternity leave (after 12 months)

· Reserved free parking on site

· Flexible and family-friendly working patterns

· TOIL (time off in lieu) to support work-life balance

How To Apply

Please complete the application form below. CVs alone will not be considered.

Send completed applications to: Laura Stevenson, Deputy Chief Executive – jobs@psoriasis-association.org.uk

Closing date: Thursday 11th September 2025 – we may close early if sufficient suitable applications are received.

Interviews: Tuesday 23rd September 2025, in person at our Northampton Head Office

To apply for this role, please download the information pack and application form.

• Job Pack
• Application Form