Unavailable Treatments

Unfortunately, treatments and over-the-counter products occasionally become unavailable for a variety of reasons.

See below for updates on the unavailable treatments that we are aware of, but please do get in touch with us if you become aware of an issue that is not listed below. We are not always contacted by treatment manufacturers when there is an availability concern, and so we do rely on the information of our supporters.

Temporarily unavailable


The following treatments are experiencing temporary supply issues:

Silkis Ointment

In December 2020 we were made aware that some of our members had been having trouble obtaining the vitamin D-based topical treatment, Silkis Ointment (Calcitriol). We contacted the manufacturer, Galderma (U.K) Ltd, who advised that Silkis Ointment was temporarily out of stock.

In early February 2021, we contacted Galderma for an update and they advised that Silkis Ointment will be available to order again in mid-February 2021.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01923 208 950, or by email at info.uk@galderma.com.

Ceanel Shampoo

Back in 2018 we reported that the medicated scalp shampoo, Ceanel Concentrate, was out of production as its manufacturer at the time, Alliance Pharmaceuticals, was unable to source the raw materials required for its manufacture. The product has remained unavailable since.

In August 2020 we were made aware that Ceanel Shampoo had been acquired by Derma UK. We have since spoken to Derma UK who advised us that Ceanel Shampoo currently remains unavailable, however they are working tirelessly to bring the product back to market.

In the meantime, we would recommend that anyone affected by the unavailability of Ceanel Shampoo discusses suitable alternatives with their GP or Pharmacist.

If you would like more information about scalp psoriasis and its different available treatment options, please do get in touch with us.

If you have any questions or would like further information, Derma UK can be contacted directly either by phone on 0191 375 9020, or by email at info@dermauk.co.uk.

Clarelux Foam

In spring 2020, we reported an update from the manufacturer, Pierre Fabre Dermo-Cosmetique, stating that the return of Clarelux foam had been delayed once again and they did not know when it would return to stock.

We contacted Pierre Fabre for a further update in December 2020 and they told us that manufacture of Clarelux is beginning again but it may still take some time for the product to return to pharmacy shelves. The latest estimate is that Clarelux foam will be available around September 2021.

If you have any questions or would like further information, Pierre Fabre can be contacted directly either by phone on 0118 334 8003, or by email at medicalinformation@pierre-fabre.co.uk.

Cocois Ointment (100g)

In February we were made aware of a possible supply issue with the coconut oil compound ointment, Cocois. We contacted the manufacturer, RPH Pharmaceuticals AB, for clarification.

They confirmed that Cocois ointment is currently unavailable in 100g quantities, and is expected to return to stock in mid-March. Cocois ointment continues to be available in 40g quantities.

If you have any questions or would like further information, the manufacturer can be contacted directly either by email at customer.care@recipharm.com or phone on 0845 023 0467.


Discontinued


The following treatments have been permanently discontinued:

Aquamol Emollient Cream

In July 2019 we learned that Thornton and Ross Ltd had announced the withdrawal of Aquamol Emollient Cream from manufacture due to poor demand for the product.

They told the Psoriasis Association 'the minimum volumes that we have to produce on a production run are far higher than demand and as such it wasn't viable to continue producing the product'.

If anyone has any questions, or would like to know more you can get in touch with the manufacturer directly either by phone on 01484 848 164, or by email at thorntonross@medinformation.co.uk.

We advise anyone affected by the discontinuation of Aquamol Emollient Cream to speak to their GP about alternative emollients that are available.

Calmurid Cream

In January 2020 we contacted Galderma, the manufacturer of the urea and lactic acid based cream, Calmurid, regarding issues with its availability.

Galderma confirmed that Calmurid has been discontinued, and their medical information team offered the following statement:

'I can confirm that due to a number of reasons wholly beyond our control and after careful consideration of all possible options, a company decision at global level has been taken to discontinue all strengths of Calmurid.

One ingredient of Calmurid (DEA (diethanolamine) and Cocamide DEA) has triggered a safety concern via the regulatory authorities. As safety is our primary priority, Calmurid will not be further produced.

We apologise most sincerely for any inconvenience caused by this and thank you for your understanding.'

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01923 208 950, or by email at info.uk@galderma.com.

Dithrocream (Dithranol) 2.0%

In November 2020 we contacted Dermal Laboratories for an update on the availability of Dithrocream following an enquiry we received about the current availability of the active ingredient, Dithranol.

Dermal confirmed that Dithrocream 2.0% has now been discontinued, however all other strengths (0.1%, 0.25%, 0.5% and 1.0%) remain available as normal.

If you have any questions or would like further information, Dermal Laboratories can be contacted directly either by phone on 01462 458 866, or via the contact form on their website at www.dermal.co.uk/contact/email-us.

Dovobet Gel Applicator

Dovobet Gel Applicator (website news) 1In June 2019, LEO Pharma announced plans to phase out its Dovobet Gel (calcipotriol/betamethasone dipropionate gel) applicator from the beginning of summer 2019 in the UK, and autumn 2019 in Ireland. This decision was taken due to a lack of demand for the applicator. Please note that Dovobet Gel remains available in bottles.

LEO apologised for any inconvenience caused by this product discontinuation, and recommended that anybody affected visits their healthcare professional to discuss their individual needs and preferences for the management of their psoriasis.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01844 347 333, or by email at medical-info.uk@leo-pharma.com if you are in the UK.

If you are based in Ireland, you can reach LEO Pharma's Medical Information team either by phone on +353 1 490 89, or by email at medical-info.ie@leo-pharma.com.

Zorac Gel

In 2019, Allergan Ltd announced that the tazarotene-based topical treatment Zorac Gel had been discontinued due to business changes. There were no safety issues with the product.

If you have any questions or would like more information, Allergan can be contacted directly either by phone on 01628 494 026, or by email at UK_MedInfo@Allergan.com.

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